Frequently Asked Questions

Your Questions. Our Answers. Your Peace of Mind.

At Privada Management Group (PMG), exceptional service starts with understanding your needs. Whether you’re looking for home cleaning, home watch, commercial janitorial care, or event cleanup, we make getting started simple. Find answers to common questions below, or reach out for personalized assistance.

Frequently Asked Questions

01 | What services does PMG offer?
We provide home cleaning, deep cleaning, home watch, personalized home support, commercial cleaning, janitorial services, and event cleanup. Doorstep trash and recycling collection is also available by arrangement.

02 | What areas do you serve?
We serve the Treasure Coast and the Palm Beaches, including St. Lucie, Martin, Indian River, and Palm Beach counties. Availability depends on your location and service needs.

03 | Do you offer one-time and recurring services?
Yes. We offer individual appointments, recurring schedules, and customized service plans. Scheduling and agreement terms are confirmed before service begins.

Home Cleaning & Home Watch

04 | What home cleaning services are available?
We offer routine cleaning and detailed deep cleaning tailored to your home. We’ll discuss your priorities, preferred frequency, and any special requests when preparing your quote.

05 | Can you look after my home while I’m away?
Yes. Our home watch services include scheduled visual checks of accessible areas, documented observations, photographs, and updates about visible concerns. Home watch does not replace a professional home inspection, security monitoring, or emergency response.

06 | What happens if you notice a problem?
We document visible concerns and notify you according to your service plan. With your authorization, we can help coordinate a qualified service provider or arrange access for repairs.

07 | Can you help with seasonal homes or vacation rentals?
Yes. We can arrange cleaning, pre-arrival and post-departure checks, supply restocking, and service provider coordination. We do not handle bookings, leasing, or rental management.

Business & Event Services

08 | What does commercial cleaning include?
Services can include offices, restrooms, breakrooms, common areas, floors, high-touch surfaces, and routine trash collection. Deep cleaning and sanitizing are available for spaces needing extra attention.

09 | Can cleaning take place outside business hours?
Yes, subject to availability. We’ll work with you to arrange service hours that suit your operations and minimize disruption.

10 | What types of events do you clean?
We support city and county events, festivals, concerts, shows, private parties, and venues of all sizes. Cleanup can be scheduled before, during, and after your event.

11 | Does event cleanup include grounds and public restrooms?
Yes. Services can include litter pickup, trash and recycling collection, restroom cleaning and supply replenishment, and upkeep of seating, vendor, food, and gathering areas. Waste hauling and special requirements are confirmed separately.

12 | Do you offer doorstep trash collection?
Yes, by arrangement. We collect securely tied bags and take them to your property’s designated disposal area. Service is subject to building approval, community rules, and an agreed schedule.

Getting Started

13 | How much do services cost?
Pricing depends on your space, location, service scope, and frequency. We’ll review your needs and provide a clear quote before work begins.

14 | How do I get started or request something not listed?
Complete our contact form or email info@privadagroup.com. Tell us what you need, and we’ll discuss availability, answer your questions, and create a personalized plan.

Your Home. Your Business. Your Event. Our Care.